Our Company

Our Service

Lime is a new cost-efficient, technology-led Lloyd’s managing agency, providing a distinctive and client-centric service offering to new third-party syndicate propositions and existing Lloyd’s syndicates.

Our purpose is to support sustainable new businesses at Lloyd’s and to enable emerging and diverse talent to contribute to the profitable growth of the Lloyd’s market.

Separator Icon

In addition, we have been able to look closely at how existing third-party management providers operate and have been able to design our proposition to ensure we offer a refreshing approach and genuine alternative.

Lime’s innovative approach to client service and the use of market-leading technology will demonstrate why Lime is your obvious partner at the heart of Lloyd’s and the London market.

Committed to Your Success

Partnership is at the heart of our service proposition. We are committed to the success of our client syndicates, providing them with the support, guidance and advocacy they need. Our Client Charter underpins our relationship with you:

  • We will act honestly, transparently, fairly and with integrity at all times in fulfilling our responsibilities to you.
  • Fees, whether fixed or variable, will be agreed in advance. No Time and Material charges will be levied on the provision of Core services (as specified in the TPSMA1).
  • We will be friendly, courteous, considerate and professional in our communication with you and expect the highest standards from our people.
  • We will observe the law, regulations and professional conduct standards when undertaking our regulatory duties.
  • Where interactions with regulators involve you specifically, we will seek to ensure you are represented in person.
  • All clients will be treated equally.
  • We will ensure you are party to decisions made by us that materially affect your business.
  • We will always try to deliver the best level of service possible. In circumstances where you feel this has not been achieved, we would ask you to raise this with us as soon as possible so we may resolve the matter quickly.

Supporting you through the entire lifecycle and beyond

Working with new syndicate propositions, from origination, through growth and development, to transition to own Managing Agent and beyond, Lime provides the long-term vision, planning and support to make sure you achieve your goals.

Fair & Equitable Model

Lime’s approach to charging for its services is designed to be clear, fair and unambiguous:

  • Focus on fixed fees as a percentage of GWP and not on time and materials (T&M) charges.
  • Fees and charges will be agreed in advance and will reflect your needs and capability.

This charging structure means you are able to predict and manage costs accurately whilst benefitting from a high-calibre motivated team delivering ‘first class’ client service and support.

Want to work with Lime Syndicate Management?

Please do not hesitate to speak to us! Whether you have questions, need information or seek guidance, we’re here to help.

Contact Us